BCD996XT BCD996p2 No Communication between Scanner & Butel Pro Software and Windows 10

I would like to suggest that you try the free trial of ProScan. Though I do not know if it supports Win10. Bob, the software developer has added a neat comm port tool that may help us understand what is going on. It can actually show you while it is discovering what COMM Ports it discovers in a list and inform you per port if that port is available for use, or if it sees that some other software is using the port.

Being both Free Scan and ARC do not see the comm port and from all the other data you have collected, I suspect the problem is between WIN 10 and the driver. It seems even though the driver is showing as being installed and working, Win 10 is not able to find and or provide the proper link (path) of the installed hardware of this port when queried by the two programs.


Someone responded to you and stated they have your combination up and running. It would be interesting if that person could send you a copy of the device driver that he is in fact using for you to try. It would also be wise to insure that both of you are running the same beta release of Win 10.

BCD996XT Frequency Display Modes

Can anyone advise on how to get the rf frequency that it stops on, or how to set the display to show it? trying to keep track of which alpha tags are associated with a tag is a mind blower.

Firmware update v1.04.00 and v1.06.00

When Updating to these firmware updates,

You do not need to enter a registration key When prompted not a major update.

All updates are cumulative. Applying the latest update includes all changes made by previous updates.

v1.04.00

This update makes the following changes to your BCD996XT scanner: 

1. Add support for storing Unit IDs in channels with alpha tags. 

2. Fixed a problem where corrupted memory caused by a bad PC programming upload would make the scanner lock up on the copyright screen. 

3. Save Hold status immediately instead of at power-down. 

4. Add ATT indication in Close Call Only mode 

5. Fixed a bug that could cause APCO P25 decoding to stop in some conditions. 

Using the Unit ID Feature

BCD996XT Keypad Tricks

Hold down the following keys and then power-up the BCD996XT to enter one of these modes. Might want to back up your scanner memory before you try any of these...especially the ones marked "ERASE"

Frequency Step Test 

1, 5, 9

Scan Rate Test (ERASE) 

1, 9, SCAN

Firmware Version 

2, 5, 9

System Tests 

1, 8, 9

NWR-SAME (LOUD) 

2, 3, No

Loopback Test RH96 

0, No, HOLD

Battery Save Tests 

1, 4, 8

Key Touch Test 

0, 3, SCAN